Centinela Feed & Pet Supplies is committed to providing a convenient and protected checkout experience. Prices and payments on our website are processed in United States Dollars unless another currency is clearly displayed at checkout.
PAYMENT THROUGH PAYPAL
Customers who select PayPal will be transferred to PayPal’s payment platform to complete the transaction.
Depending on the options available in your region, you may:
Sign in to an existing PayPal account
Use an eligible debit or credit card through PayPal
Complete checkout without opening a PayPal account
Any banking or card information entered on the PayPal page is handled directly by PayPal and is not provided to Centinela Feed & Pet Supplies.
CREDIT AND DEBIT CARD PAYMENTS
We accept a range of commonly used credit and debit cards. The exact card brands available for your order will appear on the checkout page.
When paying by card:
Your payment is submitted through an authorized third-party payment processor
We do not directly retain your complete card number or security code
Payment information is encrypted during transmission
Your billing address should match the information held by your card issuer
A payment may be declined if the card provider cannot verify the transaction, if the available balance is insufficient, or if the billing information is entered incorrectly.
PAYMENT AUTHORIZATION
After an order is placed, your bank or payment provider may temporarily authorize the purchase amount before the payment is fully completed.
In some cases, a pending authorization may remain visible even if an order is unsuccessful or cancelled. The time required for this authorization to disappear is determined by your bank or payment provider.
For assistance with:
Declined transactions
Pending charges
Card authorization
Billing verification
International payment restrictions
Please contact your bank, card issuer, or payment provider directly.
ORDER CONFIRMATION
A successful payment does not always mean that an order has been fully accepted.
After checkout, you should receive an order confirmation email containing your purchase details. We may contact you if additional verification is required or if an item becomes unavailable.
Please review your email address, billing details, shipping address, and order information carefully before submitting payment.
SECURE CHECKOUT
Protecting customer information is important to us.
Our checkout process uses secure connection technology and approved payment service providers to help protect transaction information. Sensitive payment details are processed by the applicable payment provider rather than stored directly by our store.
To help protect your account and payment information, never send full card numbers, security codes, passwords, or banking credentials by email, text message, or social media.
PAYMENT CURRENCY AND CONVERSION FEES
Orders are charged in United States Dollars unless otherwise stated during checkout.
If your card or account uses another currency, your bank or payment provider may convert the payment and apply:
Currency conversion fees
Foreign transaction fees
International processing charges
These charges are determined by your financial institution and are not collected by Centinela Feed & Pet Supplies.
PAYMENT-RELATED QUESTIONS
For questions about an order payment, please provide your order number and the email address used at checkout.
Centinela Feed & Pet Supplies
1071 Old Irvine Blvd
Tustin, CA 92780
United States
Phone/Text: +1 (949) 732-6253
Email: service@shixyuanyausd7.com
Customer Support Hours:
Monday through Friday
9:00 AM–6:00 PM Pacific Time
Please do not include complete payment card details in any message sent to our customer support team.
Thank you for choosing Centinela Feed & Pet Supplies. We appreciate the opportunity to provide a safe and straightforward shopping experience for you and your pets.
